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Age well on Orcas · Meals, programs and support for island seniors(360) 376-2677Mon–Fri 9–362 Henry Road
Home/Medicare help

Medicare questions? Ask SHIBA.

SHIBA is a free, unbiased, confidential service of the Washington State Office of the Insurance Commissioner. The Senior Center is your local SHIBA office.

A volunteer going over paperwork with a visitor
One-on-one help

Make sense of your options.

Trained volunteers meet by phone, video chat or in person to answer Medicare questions, compare policies and find coverage that fits your needs and budget.

  • Original Medicare and prescription drugs
  • Medigap (Medicare Supplement) plans
  • Medicare Advantage plans
  • Low-income programs to help pay for Medicare
  • Medicare fraud and abuse
SHIBA is…

Free. Objective. Confidential.

  • Completely free, and your information stays safe
  • Objective: SHIBA doesn’t sell or endorse anything
  • Some volunteers speak languages other than English
New to Medicare?

Free Medicare presentations

Join SHIBA at the Senior Center from 10:30 a.m. to noon, in person or by Zoom (register in advance at ShibaSJCo@yahoo.com).

NextThursday, November 19, 2026
Time10:30 a.m.–12:00 p.m.
By phone

Call a SHIBA office

Orcas(360) 376-5892
San Juan(360) 375-0292
Lopez(360) 468-4117
1,103Medicare advising appointments in 2025
$0cost to you, always
3ways to meet: phone, video or in person

Help a neighbor age well.

$50 provides one hour of essential services: a hot meal, a Medicare appointment, a friendly check-in call.

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